Results

Journal article

Strategy Science:

Strategic confusopoly: evidence from the UK mobile telecommunications market

Can entire markets strategically confuse consumers to raise market prices? Using a detailed data set covering virtually all mobile phone tariffs and their handsets in the United Kingdom between January 2010 and September...Read more...

Blog

Vox EU:

Confusopoly unveiled: How firms use complexity to raise prices

Can entire markets strategically confuse consumers to raise prices? This column tracks the prices of nearly all mobile phone tariffs and handsets in the UK from 2010 to 2012, and finds that quality-adjusted prices rise i...Read more...

CentrePiece article

In brief... Confusopoly: how mobile phone companies use product complexity to raise prices

Confusing consumers can be profitable for companies, particularly in a highly competitive market. Christos Genakos, Tobias Kretschmer and Ambre Nicolle find evidence that, for a period, phone operators decreased the tran...Read more...

Blog

LSE Business Review:

When oligopolies confuse consumers, beware the rise of confusopoly

Confusing consumers can be profitable for companies, in particular in a competitive market where they can hardly increase their prices without losing their consumers. Ambre Nicolle, Christos Genakos, and Tobias Kretschme...Read more...

CEP discussion paper

Strategic confusopoly: evidence from the UK mobile market

Do firms strategically confuse their customers? Using a detailed dataset covering virtually all mobile phone tariffs and their handsets in the UK between January 2010 and September 2012, we examine the co-evolution of pr...Read more...

CentrePiece article

Video killed the radio star? Evidence from YouTube and iTunes

Making video clips of a song unavailable on YouTube has no effect on its sales on iTunes; but album sales suffer when video clips of a song from it are made unavailable on YouTube. These findings of a study by Tobias Kre...Read more...

CEP discussion paper

Video killed the radio star? Online music videos and digital music sales

Sampling poses an interesting problem in markets with experience goods. Free samples reveal product quality and help consumers to make informed purchase decisions (promotional effect). However, sampling may also induce c...Read more...

CEP discussion paper

Incentives for Quality over Time - The Case of Facebook Applications

We study the market for applications on Facebook, the dominant platform for social networking and make use of a rule change by Facebook by which high-quality applications were rewarded with further opportunities to engag...Read more...

CEP discussion paper

Market Leadership Through Technology - Backward Compatibility in the U.S. Handheld Video Game Industry

The introduction of a new product generation forces incumbents in network industries to rebuild their installed base to maintain an advantage over potential entrants. We study if backward compatibility moderates this pro...Read more...

CEP discussion paper

Employee Voice and Private Sector Workplace Outcomes in Britain, 1980-2004

Non-union direct voice has replaced union representative voice as the primary avenue for employee voice in the British private sector. This paper provides a framework for examining the relationship between employee voice...Read more...

CEP discussion paper

Co-Opetition and Prelaunch in Standard-Setting for Developing Technologies

Firms faced with the decision of whether to standardize or not prior to introducing a new network technology face a tradeoff: Compatibility improves the technology?s chances of consumer acceptance, but it also means havi...Read more...

CEP discussion paper

Competing Technologies in the Database Management Systems Market

In this paper, we study the dynamics of the market for Database Management Systems (DBMS), which is commonly assumed to possess network effects and where there is still some viable competition in our study period, 2000 ?...Read more...

CentrePiece article

Work-life balance: the links with management practices and productivity

Does good management and higher productivity come at the expense of work-life balance? Or is good work-life balance an important component of the management of successful firms? New research by Nick Bloom, Tobias Kretsch...Read more...

CEP report

Work-Life Balance, Management Practices and Productivity

Do ?Anglo-Saxon? management practices generate higher productivity only at the expense of lousy work-life balance (WLB) for workers? Many critics of ?neo-liberalisme sauvage? have argued that increased competition from g...Read more...

CEP discussion paper

Catching a Wave: the Adoption of Voice and High Commitment Workplace Practices in Britain: 1984-1998

In this paper we treat workplace voice and systems of high-commitment human resource management (HCHRM) as technological innovations in order to account for the uneven diffusion patterns observed across establishments. U...Read more...