The Telegraph:
Are happy workers more productive?
22 April 2015
As Pret a Manger becomes the latest company to credit happy workers for improved profits, we examine the evidence that suggests smiling employees might keep the tills ringing.
There is a slight problem with anecdotal evidence from trendy companies and laboratory experiments undertaken at Warwick. Dr Alex Bryson at the National Institute of Economic and Social Research says: ''You have to ask yourself about the believability of the experiment. How did they induce happiness? By showing a comedy clip. Even if you could induce higher wellbeing into individual workers that doesn't necessarily translate into improved profitability.''
This article was published online by The Telegraph on April 22, 2015
Link to article here
Related links
Alex Bryson webpage
Labour Markets Programme webpage
Alex Bryson CEP publications webpage