Results

Journal article

Journal of Economic Behavior and Organization:

Is having an expert "friend" enough? An analysis of consumer switching behavior in mobile telephony

We present novel evidence from a large panel of UK consumers who receive personalized reminders from a specialist price-comparison website about the precise amount they could save by switching to their best-suited altern...Read more...

CEP discussion paper

Is having an expert "friend" enough? An analysis of consumer switching behavior in mobile telephony

We present novel evidence from a large panel of UK consumers who receive personalized reminders from a specialist price-comparison website about the precise amount they could save by switching to their best-suited altern...Read more...

CEP discussion paper

Rethinking deindustrialization

Manufacturing in high-income countries is on the decline and Denmark is no exception. Manufacturing employment and the number of firms have been shrinking as a share of the total and in absolute levels. This paper uses a...Read more...

CentrePiece article

What makes consumers switch mobile phone tariffs?

The potential psychological pain of nasty surprises on mobile phone bills is a great motivator to switch tariffs, according to research by Christos Genakos and colleagues. Their study notes that navigating through thousa...Read more...

CEP discussion paper

Loss aversion on the phone

We analyze consumer switching between mobile tariff plans using consumer-level panel data. Consumers receive reminders from a specialist price-comparison website about the precise amount they could save by switching to a...Read more...

CEP discussion paper

Why Do Voice Regimes Differ?

In this paper we seek to explain the emergence of different voice regimes, and to do so by using approaches from institutional economics. In particular we analyse the emergence of different voice regimes as a contracting...Read more...

CEP discussion paper

Segmentation, Switching Costs and the Demand for Unionization in Britain

This paper explains why some employees who favor unionization fail to join, and why others who wish to abandon union membership continue paying dues. Our explanation is based on a model where employees incur switching (s...Read more...