Results

Journal article

The Review of Economic Studies:

Face-to-face communication in organisations

Communication is integral to organizations and yet field evidence on the relation between communication and worker productivity remains scarce. We argue that a core role of communication is to transmit information that h...Read more...

CEP discussion paper

Is distance dead? Face-to-face communication and productivity in teams

Has technology made face-to-face communication redundant? We investigate using a natural experiment in an organisation where a worker must communicate complex electronic information to a colleague. Productivity is higher...Read more...

CEP discussion paper

Buzz: Face-to-Face Contact and the Urban Economy

This paper argues that existing models of urban concentrations are incomplete unless grounded in the most fundamental aspect of proximity; face-to-face contact. Face-to-face contact has four main features; it is an effic...Read more...