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CEP discussion paper
Citizen training and the urban waste footprint

Diverting waste away from and zero waste to landfills are sustainability policy aims of local and national governments around the world, particularly in countries with large waste footprints from rapid consumption growth...Read more...

Swati Dhingra and Stephen Machin

10 September 2025

CentrePiece article
In brief... How citizens help expose environmental wrongdoing

Does enabling citizens to complain about public services provide an effective way of improving government services, or should we be concerned about the accuracy and reliability of such reports? Jonathan Colmer, Mary Evan...Read more...

Jonathan Colmer, Mary F. Evans and Jay Shimshack

20 June 2023

CEP discussion paper
Environmental citizen complaints

Citizen complaints feature prominently in public oversight contexts. The nature and effects of complaints, however, are controversial and poorly understood. Here, we exploit novel administrative data on over 130,000 envi...Read more...

Jonathan Colmer, Mary F. Evans and Jay Shimshack

9 March 2023