Results

Journal article

Management Science:

Does employee happiness have an impact on productivity?

This paper provides evidence from a natural experiment on the relationship between positive affect and productivity. We link highly detailed administrative data on the behaviors and performance of all telesales workers a...Read more...

CEP discussion paper

Does employee happiness have an impact on productivity?

This article provides quasi-experimental evidence on the relationship between employee happiness and productivity in the field. We study the universe of call center sales workers at British Telecom (BT), one of the Unite...Read more...

CentrePiece article

Superstar houses and the American mortgage frenzy

Clement Bellet shows how visible wealth inequality fuelled the US mortgage boom that preceded the financial crisis....Read more...

CEP discussion paper

The paradox of the Joneses: superstar houses and mortgage frenzy in suburban America

Despite a major upscaling of suburban houses over the last decades, house satisfaction has remained steady in the United States. I show that upward comparison in size can explain this paradox, as top housing size mirrore...Read more...