It ain't what you do, it's the way that you do I.T.
It's taken a long time to confirm that computers boost productivity. But as Nick Bloom, Raffaella Sadun and John Van Reenen show, the key to their success seems to lie in management - and that's where US firms have been far more effective than their European counterparts.
Nicholas Bloom, Raffaella Sadun and John Van Reenen
December 2005 Paper Number CEPCP188
Download PDF - It ain't what you do, it's the way that you do I.T.