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ChatGPT or Zoom - which broke the career ladder?

Peter Lambert and Yannick Schindler


Entry-level hiring has fallen sharply across white-collar work. An emerging explanation has been that generative AI is to blame. Drawing on their new study of hundreds of millions of hires and job adverts, Peter John Lambert and Yannick Schindler argue that where we work rather than the tools we use may be equally important in explaining this trend.


17 August 2026


LSE Business Review


https://blogs.lse.ac.uk/businessreview/2026/08/17/chatgpt-or-zoom-which-broke-the-career-ladder/

This Blog is published under the centre's Growth programme.

This publication comes under the following theme: Technology adoption and diffusion