Harvard Business School professor Raffaella Sadun's research has historically focused on digital reskilling. Now, rapid technological changes - like AI - are reshaping the nature of work. Raffaella's research has explored how AI might empower those with intermediate expertise, such as store managers and blue-collar workers, to become more efficient and satisfied in their roles. She shares a bit about her research on today's episode of Me, Myself, and AI and highlights the potential for AI to improve teamwork and innovation by bridging the gaps between different functional teams. Her experiments show that AI can enhance productivity and output quality, sometimes even substituting for team collaboration, while also improving speed and efficiency in problem-solving tasks.

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18 March 2025

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MIT Sloan Management Review

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https://sloanreview.mit.edu/audio/reskilling-the-workforce-with-ai-harvard-business-schools-raffaella-sadun/

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