Harvard Business Review:
Companies like Amazon need to run more tests on workplace practices
20 August 2015
Leaders could also test whether specific work conditions or policies affect workers' performance. ... Nick Bloom of Stanford University and his colleagues conducted a randomized experiment on working from home using a NASDAQ-listed Chinese travel agency called CTrip, which has 16,000 employees. Employees who volunteered to work from home were randomly assigned to either work from home or in the office, and their performance was monitored for the next nine months. The results: Working from home led to a 13percent increase in productivity, greater work satisfaction, and lower turnover.
This article was published online by the Harvard Business Review on August 20, 2015
Link to article here
Related publications
'Does Working from Home Work? Evidence from a Chinese Experiment', Nicholas Bloom, James Liang, John Roberts and Zhichun Jenny Ying, Centre for Economic Performance Discussion Paper No.1194, March 2013
Does working from home work? Evidence from a Chinese experiment, Nicholas Bloom, James Liang, John Roberts and Zhichun Jenny Ying, Quarterly Journal of Economics, 130(1), February 2015
Related Links
Nick Bloom webpage
Productivity and Innovation Programme webpage