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Communication is integral to organizations and yet field evidence on the relation between communication and worker productivity remains scarce. We argue that a core role of communication is to transmit information that h...Read more...
Diego Battiston, Jordi Blanes i Vidal and Tom Kirchmaier
13 October 2020
Has technology made face-to-face communication redundant? We investigate using a natural experiment in an organisation where a worker must communicate complex electronic information to a colleague. Productivity is higher...Read more...
30 March 2017
This paper argues that existing models of urban concentrations are incomplete unless grounded in the most fundamental aspect of proximity; face-to-face contact. Face-to-face contact has four main features; it is an effic...Read more...
Michael Storper and Anthony J. Venables